What happens if the ClassMate tablet crashes, breaks, is lost or stolen?

What happens if the ClassMate tablet crashes?

Since the ClassMate is a school resource, A-C Central C.U.S.D. #262 takes responsibility for the backup and repair of the ClassMate tablet PC so that families do not have to worry about service and support.

While students will be expected to practice responsible data management and strongly encouraged to create their own backups of irreplaceable files since no data recovery scheme is 100% reliable, A-C Central C.U.S.D. #262 does provide each student server space that is automatically backed-up nightly for school-related files used by ClassMate tablet PCs.

In the event of a crash, students should bring their  ClassMate to Technology Administrator Michael T. Bendorf between 8:00AM-4:00PM on school days for repair and data recovery..

What happens if it the ClassMate tablet breaks?

Maintenance

Any software issues will be resolved by the A-C Central C.U.S.D. #262  Technology Administrator Michael T. Bendorf . Any hardware malfunctions will be processed and repaired free of charge under the manufacturer's warranty. For cases requiring extended diagnosis or repair, a replacement ClassMate will be issued to the student.

Damage Insurance

Families will be liable for repair costs if the ClassMate has been physically damaged (for example, suffered a drop, been crushed in a backpack or had a beverage spilled on it). Damage insurance is available for the ClassMate program to limit parent liability by visiting our personal property insurance here:

http://my.worthavegroup.com/accentral.

Technology Administrator Michael T. Bendorf will coordinate the repair and families will receive an invoice from the Business Office. While all damage will be repaired, minor damage not affecting the operation of the ClassMate may be delayed until the summer, ensuring families will not pay more than is necessary to maintain a functioning ClassMate. 

What happens if the ClassMate tablet is lost or stolen?

The ClassMate program calls students to be responsible stewards of school equipment. Families will be held financially responsible for the full cost of any missing equipment, including the ClassMate tablet PC, AC adapters, stylus, etc. Families should consult their homeowner’s insurance to determine coverage. Families wishing to protect against loss or theft may purchase additional loss/theft insurance by visiting our personal property insurance here:

http://my.worthavegroup.com/accentral.